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Security Frequently Asked Questions

Below are answers to the most frequently asked service requests that the Kamloops Computer Centre service department receives.

There are three issues that we deal with everyday: installing critical updates, keeping anti-virus software up-to-date and removing advertising programs / spyware.

1) Microsoft's Protect Your PC

http://www.microsoft.com/security/protect/
Information on turning on / installing a firewall, keeping Windows up-to-date and installing / keeping your antivirus program up-to-date.

2) Free Online Virus Scanners

http://housecall.antivirus.com follow the steps to do a online virus scan

http://www.pandasoftware.com look for the link to free online virus scan.

http://www.sarc.com look for the link to check for security risks.

3) Spyware / Malware / Advertising software

If you remove advertisement software with the programs listed below, you may not be allowed to continue using the host program.
Please read the license agreements for these programs for further information.
We recommend you become familiar with what spyware is by going to some of the links in the "More Info on Spyware" section.

Removal Programs

Go to http://www.download.com

Search on Ad-aware. Click on Download Now and save / install the Ad-Aware (currently Ad-aware 6.0 build 181)
Start the program. Click on Check for Updates now. Run the scan to check for spyware and remove found items.
http://www.lavasoftusa.com for more information.

Search on Spybot. Click on Download Now and save / install Spybot - Search & Destroy (currently version 1.2)
Start the program. Click on Search for Updates. Run the scan to check for spyware and remove found items.
http://www.safer-networking.org/ for more information.

More Info on Spyware

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